
Ivor horne (Google)
Sitting down with Google’s Ivor Horne
Physician Ivor Horn has led Google's health equity efforts since 2020; her team of public health experts, social and behavioral academics, and doctors with experience with marginalized communities advise Google teams about how to make products like search, YouTube, FitBit, and Google Cloud more equitably accessible. Among projects Horn oversees: making Medicaid sign-ups more easily searchable through Google. Horn reports to Karen DeSalvo, who still leads the company’s health projects after the broader health division was dissolved last year. I chatted with Horn ahead of Google’s health equity summit.
What’s your role at Google and how did you get here?
I'm a physician — pediatrician by training, with public health training as well. My work in academia focused on health equity, and technology at the intersection of patient engagement and consumer engagement… What led me to Google is really the work of doing health equity at scale. My team is part of a wider team that is composed of health experts. Oftentimes we work with everyone from the research teams that are thinking about research related to health, to the product teams who are doing health-related products within the company, all the way to working with the Cloud team.
How do you measure success?
There isn’t a one size fits all way to do things. We really work with the teams and understanding what the measure [should be] for the solution that they're working on…
We're not just looking at the overall numbers. We're looking at how can we potentially close gaps and how can we make sure that we're not worsening disparities?
I don't think I would share specific metrics. I can say to you that we've worked with the teams closely on making sure that as they're thinking about how they do measurement, that we're thinking about diverse populations, and think about marginalized populations and making sure that our solutions work well for everyone.
How do you make sure these efforts are sustainable and not just for show?
It is really about creating the infrastructure in a sustainable environment where we are integrating health equity into the DNA of the way we work as it relates to health. There aren't any shortcuts. One of the things that is really important for me and for our team is that we recognize this is not this is not a moment. This is a long term body of work.
It's really about integrating it into the work that we do… We try to move as far upstream as we possibly can, as teams are thinking about the product development lifecycle, how are they thinking about being inclusive in that.
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