Big Tech Researchers test Microsoft and Epic's AI

Researchers at Stanford, UC San Diego Health, and UW Health in Madison will be among the first to pilot generative AI tools created by Microsoft and electronic health record vendor Epic. The hope, Brittany Trang and Casey Ross report, is to offer overworked physicians some relief by helping them draft responses to the barrage of patient messages arriving in online portals.
The AI won't be let off the leash entirely: All the responses will be reviewed by human caregivers before they are sent. In addition, experts will monitor the tool's impact on patient satisfaction and assess how much time it actually saves clinicians. And a bioethicist will examine whether the automated replies inject bias into communications with patients or worsen health inequities.
Of the cautious approach, Christopher Longhurst, chief medical officer at UC San Diego said, "when you take new functionality like this, you have to be really careful when you're implementing it in a high-risk environment like health care." Read more here.
Artificial INtelligence Amazon to power 3M's clinical AI development
3M Health Information Systems announced this week it is partnering with Amazon Web Services to use Amazon's machine learning and generative AI models to improve 3M products, including its AI medical scribe product, Fluency Align.
The news comes on the heels of Nuance announcing plans to integrate GPT-4 into its DAX medical scribe product. As Brittany Trang reports, the race to integrate large language models like GPT-4 into health care products has swiftly sparked concerns among experts who say it's not clear yet whether the tools are accurate or reliable enough for use in medicine.
"We are excited about the technology and we are scared of this technology, both," said Detlef Koll, vice president of global research and development at 3M Health Information Systems. "We know that this introduction into the market creates new risks," such as physicians not checking the AI-generated notes as thoroughly as they should before signing off on them, he said. Read more here.
hospitals HCA pilots AI for clinical documentation
Speaking of clinical AI: HCA, one of the country's largest hospital systems, is investing $12 million in the AI-powered medical scribe company Augmedix to help speed the development and commercialization of its product for HCA's use. Notably, the partnership is specifically for using AI to generate medical notes in the noisy, chaotic emergency room, a setting where competing technologies have struggled. Augmedix is testing the product in two HCA ERs and will start testing in two more by this summer.
While HCA hopes to use the product across the organization as soon as possible, Augmedix CEO Manny Krakaris told Brittany the company will also use the feedback to tune and launch its new fully AI-powered product, Augmedix Go, which will be commercially available by the end of the year.
"HCA is a massive organization and the whole premise here is that we don't want to just do an experiment, or we don't want to just limit it to one hospital," said Krakaris. "We want to develop a solution that is going to make a difference to an organization."
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