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Catching up with health admin AI upstart Anterior
We've written at length about health systems' hesitation to deploy AI in clinical settings. But earlier this month, I chatted with physician Abdel Mahmoud, who heads a company taking aim instead at administrative workflow, namely prior authorization. New York-based Anterior (previously known as Co:Helm) recently raised a $20 million Series A round led by New Enterprise Associates. The company sells to payers, but its generative AI tech is primarily used by the nurses and doctors doing medical reviews for health insurance approval, Mahmoud told me. The tool, he said, can highlight relevant parts of medical records and policy documents.
At a time when insurers are coming under fire for using AI to determine health care decisions, Mahmoud emphasized that Anterior doesn't automate decisions. Instead, the tool helps clinician reviewers determine whether certain treatments are medically necessary. "If you want to really dumb down what our product does, it's a better PDF reader," he said.
The young company said it could share some of its health plan customers publicly in coming months. In the meantime, I was intrigued to learn that more than half of its few-dozen staff are clinicians, spanning from AI engineers to utilization management and quality assurance professionals.
And, as far as patients are concerned, Anterior's technology hasn't meaningfully changed the rate of approvals or denials, he said. "If we do our job right it should be something that happens in the background and you're not even aware of it."
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