artificial inteligence
Companies use AI to fight insurance denials
People infrequently challenge health insurance denials even though appeals are often successful. A new batch of startups, like Claimable and FightHealthInsurance.com, is trying to change that, STAT's Casey Ross reports. These companies use artificial intelligence and other technology to help to analyze coverage requirements and help draft appeal letters for doctors and patients. Nine companies have raised about $36 million from investors in recent years, according to Rock Health.
For years, insurance companies have increased their use of algorithms and predictive software in the process of making coverage decisions, often leading to higher rates of denials. The advent of companies to fight denials could be the harbinger of an AI arms race in which two sides use imperfect and ever-changing technology to fight each other.
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telehealth
Eli Lilly inks Zepbound deal with Ro
Telehealth company Ro this week announced a new deal with Eli Lilly that will allow customers to get access to vials of weight loss drug Zepbound through its app. Until now, Lilly had only made these vials, which are priced lower than its injectable pens, available to patients who filled prescriptions through an online portal created by Lilly, called LillyDirect.
The move comes amid ongoing tension between drugmakers and telehealth providers over the future availability of compounded versions of popular GLP-1 drugs now that shortages are winding down. Ro for a few weeks offered compounded Tirzepatide, the active ingredient in Zepbound, but stopped after the Food and Drug Administration removed the drug from the shortage list. Eli Lilly has criticized compounding pharmacies and threatened legal action.
Ro CEO Zachariah Reitano told STAT's Elaine Chen that his company assured Lilly "that it is committed to following the law and will only offer compounded versions of FDA-approved medicines if the medicine is on the FDA shortage list."
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Policy
Telehealth policy wonks on EDGE
The American Telemedicine Association is currently holding its annual EDGE policy conference in DC, amid industry concern that Congress will not cement a long-term extension of Covid-era telehealth policies before they expire at the end of the year. During the pandemic, lawmakers expanded where and what kind of care Medicare enrollees could receive over telehealth, and while there's bipartisan support for extending those rules, and even for making them permanent, getting it done during a lame duck session has proven difficult.
With momentum in Washington heading toward a short-term deal to fund the government into next year, policy insiders tell me a three-month extension for telehealth rules is a possible path forward, which would push talks on a longer-term policy to next year. Last night, a coalition of advocacy groups, including ATA, the Alliance for Connected Care, and the Consumer Technology Association, collectively representing hundreds of organizations, issued a plea to lawmakers to find a way to extend rules for "at least" a year, arguing that providers and patients need certainty and that an unstable policy picture could cause care disruptions. Bills that made headway in congress would extend the rules for two years.
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