How to repair Americans’ broken trust in healthcare

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Top Story Americans' Trust in the Healthcare System Is Plummeting. How Can It Be Repaired? Trust in the U.S. healthcare system is eroding, but experts say rebuilding it is possible. They say this will require both payers and providers to prioritize empathy, transparency and personalized communication. Sponsored How to Optimize Your Phlebotomy Setup for Efficient Patient Care Presented by CAPSA The layout of your phlebotomy station can significantly impact efficiency. A well-thought-out setup ensures that every tool is within reach, minimizing unnecessary movement and reducing patient wait times. Learn More Only 2 Weeks Away! With just two weeks left until INVEST 2025 Chicago, now is the time to join healthcare's brightest minds for two days of insight, innovation, and opportunity. INVEST 2025, "Where Capital Meets Innovation," takes place May 20-21 at Willis Tower and brings together investors, startups, and industry leaders to tackle healthcare's biggest challenges. Register Now

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Accelerated FDA Approval Makes Verastem Drug the First Therapy for Rare Type of Ovarian Cancer Verastem Oncology developed its drug combination for low-grade serous ovarian cancer (LGSOC) driven by KRAS mutations. As the first treatment specifically approved for this rare cancer, clinicians expect it will become the new standard of care. Withings, Babyscripts Team Up to Tackle Hypertensive Disorders of Pregnancy Through a new partnership, Babyscripts members now have access to Withings BPM Pro 2, an FDA-cleared cellular blood pressure monitor. Healthcare Marketing is Missing the Mark in Three Big Ways Within the healthcare space, marketing can now be used for much more than increasing awareness and acquiring new patients; it can be a primary driver for ongoing patient retention and even a tool to improve patient outcomes.  Unpaid Bills Are Pushing Hospitals and Uninsured Patients to the Brink – Can AI Save Them? For the healthcare industry, this crisis isn't just about financial risk — it's about consumer trust. When patients can't afford care, they disengage, often convinced the system isn't built for them. And when trust erodes, so do outcomes — because people who don't trust the system are less likely to seek care at all.

Video   Adding Up the Costs of Medicare Advantage Proponents of Medicare Advantage say that these plans are cost effective and help seniors pay less. However, the Medicare Payment Advisory Commission (MedPAC) — which advises Congress on Medicare policies — recently released a report showing that in 2025, CMS will have spent $84 million more on Medicare Advantage enrollees than if those same individuals were enrolled in traditional Medicare. Still, many seniors say that Medicare Advantage plans suit them better because of low premiums and out-of-pocket costs. So how does this all add up? The government is paying more for Medicare Advantage enrollees, yet these same enrollees are paying less — who makes up the difference?

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Debunked Episode 15: How Did UnitedHealth Fail to Anticipate a Rise in Medical Utilization Costs? United Healthcare's shocking quarterly earnings miss, a new regular feature on the Trump administration's healthcare moves, and the future of value-based care. That's the focus of the latest episode of the Debunked podcast with MedCity News Editor-in-Chief Arundhati Parmar and Samir Batra, managing partner of Health Innovation Pitch. Listen now

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