Can better workforce skills drive lower costs?

Healthcare quality isn't improving at scale, despite advances in technology, because many systems treat it as another compliance task rather than a priority. Stephanie Mercado, CEO of the National Association for Healthcare Quality (NAHQ), argued that investing in workforce skills and standardizing roles can drive safer, higher-quality care while delivering measurable cost savings — as shown by successes at the VA, Kaiser Permanente and Christus Health.

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Top Story Quality Isn't Just a Checkbox — Can Better Workforce Skills Drive Lower Costs? Healthcare quality isn't improving at scale, despite advances in technology, because many systems treat it as another compliance task rather than a priority. Stephanie Mercado, CEO of the National Association for Healthcare Quality (NAHQ), argued that investing in workforce skills and standardizing roles can drive safer, higher-quality care while delivering measurable cost savings — as shown by successes at the VA, Kaiser Permanente and Christus Health. Sponsored Shop and Compare: Online Health Insurance Options in California Presented by Health for California Here are some of the top online health insurance options worth exploring — each designed to simplify coverage decisions while meeting California's high standards for accessibility and compliance. Learn More

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Video   Video: Looking for smarter health guidance? Carolyn Jasik from Verily talks about their telemedicine app linking users to licensed doctors and Violet, an AI that answers your health questions using your own medical records. Watch the interview to see how Verily is changing health access.

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Compare Costs for Top Telemedicine Software Platforms Explore real pricing data and see what telemedicine tools offer at different budget tiers—from entry-level options to enterprise-ready systems. View Now

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